Terms and Conditions

This website is operated by:

• Legal name: Vitaliderma Sociedad Limitada
• Legal form: Single-member limited liability company
• Tax ID (CIF): B55166052
• Registered address: Calle Gerani 26, Vilacolum, 17474, Torroella de Fluvia, Girona, Spain
• Contact email: info@vitaliderma.com
• Contact phone: +34671413700
• Business activity: wholesale and retail trade of cosmetic, perfumery, hygiene, and beauty products, professional treatments in beauty salons, online sale of aesthetic products, and marketing and design services for beauty salons
• CNAE code: 4645, Wholesale trade of perfumery and cosmetic products

By accessing this website, browsing its content, creating an account, or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with these terms, you must not use this website or purchase any products through it.

These terms apply to all visitors, users, and customers.

Users agree to use this website lawfully, responsibly, and in accordance with applicable legislation.

You must not:

• Use the website for unlawful or fraudulent purposes
• Copy, reproduce, or exploit website content for commercial purposes without authorization
• Introduce malware, viruses, or any system that may damage the website
• Infringe intellectual property or industrial rights

Vitaliderma Sociedad Limitada reserves the right to restrict, suspend, or terminate access in case of misuse or violation of these terms.

All content available on this website, including text, images, designs, logos, trademarks, trade names, product descriptions, and formulations, is the property of Vitaliderma Sociedad Limitada or its licensors and is protected by intellectual property laws.

No rights are transferred to users beyond what is strictly necessary for normal website use.

The products sold on this website are cosmetic products intended for external use only.

They are not medical products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Results may vary depending on the individual.

While reasonable efforts are made to ensure accuracy, Vitaliderma Sociedad Limitada does not guarantee that product descriptions, ingredient lists, or other content are free from errors or omissions. Product labeling shall prevail in case of discrepancies.

All orders are subject to acceptance and product availability.

Vitaliderma Sociedad Limitada reserves the right to cancel or refuse orders in cases of pricing errors, technical issues, suspected fraud, misuse of promotions, or breach of these Terms.

Payment must be completed in full before an order is processed. Available payment methods are shown during checkout.

Shipping options, costs, and estimated delivery times are displayed during checkout.

Delivery times are estimates only and may be affected by factors beyond the company’s control.

In accordance with EU consumer law, consumers have the right to withdraw from their purchase within 14 calendar days from the date of receipt of the goods, without providing any reason.

To exercise this right, the consumer must notify the company in writing within the withdrawal period.

Returned products must be unused and in their original, unopened packaging.

Refunds will be issued using the original payment method once returned products are received and inspected.

Shipping costs are non-refundable unless the return is due to an error by Vitaliderma Sociedad Limitada or a defective product.

Any extended return conditions are described in the Returns Policy.

Nothing in these Terms and Conditions limits or excludes mandatory consumer rights under applicable Spanish or European legislation.

To the maximum extent permitted by law, Vitaliderma Sociedad Limitada shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or its products.

This limitation does not apply in cases of gross negligence, willful misconduct, personal injury, or any liability that cannot be excluded under applicable law.

Vitaliderma Sociedad Limitada shall not be liable for failure or delay in performance due to events beyond its reasonable control, including natural disasters, strikes, supply chain disruptions, regulatory actions, or technical failures.

Vitaliderma Sociedad Limitada reserves the right to modify these Terms and Conditions at any time.

Changes will take effect upon publication on the website. Continued use of the website constitutes acceptance of the updated terms.

These Terms and Conditions are governed by Spanish law.

Any disputes arising from or relating to these Terms shall be subject to the jurisdiction of the competent courts of Spain.

If you have questions about these Terms and Conditions, contact us using the details below:

• Email: info@vitaliderma.com
• Phone: +34671413700
• Address: Calle Gerani 26, Vilacolum, 17474, Torroella de Fluvia, Girona, Spain