Privacy Policy

We collect information you provide directly to us when you create an account, make a purchase, or communicate with us. This includes:

• Personal identifiers: Name, email address, phone number, and shipping address
• Payment information: Credit card details and billing address (processed securely through our payment partners)
• Account data: Username, password, and purchase history
• Communication data: Your messages, feedback, and customer service interactions

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

We use your personal information for the following purposes:

• Order fulfillment: Processing and delivering your purchases
• Customer service: Responding to your inquiries and providing support
• Account management: Maintaining your account and preferences
• Marketing: Sending you promotional emails (with your consent)
• Analytics: Understanding how customers use our website to improve our services
• Legal compliance: Meeting our legal obligations and protecting our rights

We will never sell your personal information to third parties. Your data is used solely to enhance your experience with our brand.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL/TLS encryption for all data transmission
• Secure payment processing through PCI-DSS compliant providers
• Regular security audits and vulnerability assessments
• Restricted access to personal data on a need-to-know basis
• Employee training on data protection and privacy

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors: To securely process your transactions
• Shipping partners: To deliver your orders
• Email service providers: To send you communications
• Analytics providers: To help us understand website usage

These partners are contractually obligated to protect your data and use it only for the purposes we specify. We may also disclose your information when required by law or to protect our legal rights.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Objection: Object to certain processing of your data
• Portability: Receive your data in a structured, machine-readable format
• Withdraw consent: Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the 'Last Updated' date.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us. We're committed to addressing your privacy concerns promptly and transparently.