Delivery & Returns
Transparent shipping and hassle-free returns for your peace of mind
Fast shipping
Orders processed within 24-48 hours.
Europe only delivery
We ship all over Europe with reliable international carriers.
Secure packaging
All products carefully packaged to ensure they arrive in perfect condition.
Shipping times
Standard delivery takes 2-5 business days.
- Free standard shipping on orders over €50
- Real-time tracking for all orders
30-day returns
Not satisfied? Return your purchase within 30 days for a full refund.
Refund issued
Refund issued to original payment method.
Quick refunds
Refunds processed within 3-5 business days of receiving your return.
Return conditions
Products must be unused, in original packaging, and in resalable condition.
- Items must be in original, unopened packaging
- Hygiene seals must be intact for skincare products
- Contact us within 30 days of delivery to initiate return
- Refund issued to original payment method
Track your order
Once your order ships, you'll receive a tracking number via email. Use it to monitor your delivery in real-time.
- Tracking number sent within 24-48 hours of shipment
- Track your order directly from your account dashboard
- Email notifications at every delivery milestone