Delivery & Returns
Transparent shipping and hassle-free returns for your peace of mind
Fast shipping
Orders processed within 24-48 hours.
EU & US delivery
We deliver to 22 EU countries and the United States with reliable carriers.
Secure packaging
All products carefully packaged to ensure they arrive in perfect condition.
Shipping times
Delivery within the EU takes 2-5 business days. For the United States, the estimated delivery time is shown at checkout.
- Free shipping on every order
- Real-time tracking for all orders
30-day returns
Not satisfied? Return your purchase within 30 days for a full refund.
Refund issued
Refund issued to original payment method.
Quick refunds
Refunds processed within 3-5 business days of receiving your return.
Return conditions
Products must be unused, in original packaging, and in resalable condition.
- Items must be in original, unopened packaging
- Hygiene seals must be intact for skincare products
- Contact us within 30 days of delivery to initiate return
- Refund issued to original payment method
Track your order
Once your order ships, you'll receive a tracking number via email. Use it to monitor your delivery in real-time.
- Tracking number sent within 24-48 hours of shipment
- Track your order directly from your account dashboard
- Email notifications at every delivery milestone