Our Commitment to Accessibility
At Vitaliderma, we believe everyone deserves access to quality skincare information and products. We are committed to ensuring our website is accessible to all users, including people with disabilities.
We continuously improve the accessibility of our digital experience and align with recognized international accessibility standards. Accessibility is part of our commitment to inclusivity, usability, and transparency.
Standards We Follow
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
These standards help ensure content is:
- Perceivable: information and interface components can be perceived by all users
- Operable: navigation and controls are usable across input methods
- Understandable: information and interactions are clear and predictable
- Robust: content works with assistive technologies and modern user agents
Accessibility Features
We actively design and test core features to improve access and usability:
- Visual accessibility: readable typography, clear hierarchy, and contrast-conscious design
- Keyboard navigation: key functionality available without a mouse
- Screen reader support: semantic structure and descriptive content labeling
- Mobile accessibility: responsive layouts and touch-friendly interactions
Assistive Technologies
Our website is intended to be compatible with common assistive tools, including:
- Screen readers: JAWS, NVDA, VoiceOver, TalkBack
- Screen magnification software: ZoomText, MAGic
- Speech recognition: tools such as Dragon NaturallySpeaking
- Browser and device accessibility settings: high contrast, zoom, and text-to-speech features
Known Limitations
Despite ongoing efforts, some limitations may still occur:
- Third-party content or integrations may not fully meet our standards
- Some older PDFs may not yet be fully accessible
- Certain complex imagery may require improved alternative descriptions
- Some interactive elements may require JavaScript enabled
We continue to improve these areas over time.
Contact and Feedback
If you encounter an accessibility barrier on our website, please contact us and include the page URL, issue description, browser/device details, and any assistive technology used.
We aim to respond to accessibility feedback within 2 business days and work with you on a practical solution.
- Contact page: /pages/get-in-touch
- Report issue: /pages/report-issue
- Email: info@vitaliderma.com
- Phone: +34 671 41 37 00